Policies

Terms of Service

These terms apply when you browse or buy on perfumexmarket.in, operated by Perfume X Market ("PXM"). Placing an order means you accept them.

Products & authenticity

  • Designer and niche perfumes sold on this site are original, sealed products sourced for resale.
  • PXM house attars are our own alcohol-free oil perfumes, filled and packed by us.
  • Product images are for presentation; bottle shapes and packaging may vary slightly from photographs.

Pricing & payment

  • All prices are in Indian Rupees (₹).
  • Orders may be paid online in advance via Razorpay (UPI, cards, netbanking) or by cash on delivery. We do not collect or store your payment credentials.
  • Cash on delivery adds a ₹79 handling charge, and offers, discounts and coupon codes are valid on prepaid orders only. Both are shown on the checkout screen before you confirm.
  • If a product is listed at an obviously incorrect price due to an error, we may cancel the order and refund you in full — we'll tell you first.

Orders

  • An order is confirmed once payment succeeds; we may contact you on WhatsApp or phone to verify details before dispatch.
  • If an item goes out of stock after you pay, you choose: an alternative, or an immediate full refund.

Returns & refunds

Covered in full in our Return & Refund Policy — including the unboxing-video request that makes claims effortless.

Fair use

Content on this site (text, images, the PXM brand) belongs to Perfume X Market and may not be copied for commercial use without permission.

Law & jurisdiction

These terms are governed by the laws of India; disputes fall under the jurisdiction of the courts of Bahraich, Uttar Pradesh.

Contact

Support: support@perfumexmarket.in · +91 81784 38765 (WhatsApp available). Business enquiries (bulk orders, franchise, wedding & party gifting): +91 78000 07500.